Business Process Management or BPM is the practice of improving the efficiency and effectiveness of any organization by automating the organization's business processes. BPM is a general term that encompasses a set of services and tools that provide for explicit process management through:
Process modeling: Discovery and definition of the process (as-is and to-be) using a UI tool.
Process engine: This runs the process modeled in UI, allows for management and co-ordination of the process while also providing for effecting dynamic change in the process.
Rules engine: It interprets and executes the business rules, which are an integral part of any business process.
Reporting and analysis tools: Report on process performance based on validation against a pre defined set of metrics.
Administration: Effecting changes in the process depending on the feedback received from the reporting and analysis tools.
BPM paves the way for organizations to improve efficiency while also driving profit and has emerged as the key enabler for designing and benefiting from a process centric enterprise.
BPM delivers maximum utility of the existing IT infrastructure, real time monitoring of a business activity and a great alignment of IT to the business needs of the organizations.
Dibon offers its customers end to end BPM solutions consisting of:
Process modeling: Discovery and definition of the process (as-is and to-be) using a UI tool.
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